Barcalounger
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Barcalounger Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barcalounger has 1.9 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Choices, Comfortable, Chairs very much - just need tension adjustment.
Cons: That i could not find out if my choice was available, Leaning, Leather peeling.Recent recommendations regarding this business are as follows: "Do not buy from BarcaLounger", "Make sure you get a selling agent that will honour the warranty!", "If you’re a woman, make sure the seat isn’t too deep.", "Spend more money and buy a better quality recliner", "Don't buy this Brcalounger!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Barcalounger has 1.9 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Choices, Comfortable, Chairs very much - just need tension adjustment.
Cons: That i could not find out if my choice was available, Leaning, Leather peeling.Recent recommendations regarding this business are as follows: "Do not buy from BarcaLounger", "Make sure you get a selling agent that will honour the warranty!", "If you’re a woman, make sure the seat isn’t too deep.", "Spend more money and buy a better quality recliner", "Don't buy this Brcalounger!".
Most users want Barcalounger to offer a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Barcalounger Reviews
"Claim status on faulty recliner"
Dear Sir or Madam, On 9 April, a tech from my warranty company was out to look at my recliner. The results were then forwarded to you folks. The reference...
"Poor Customer Seevice"
After just six months the dye began wearing off where my head rests. Turns out Barca lounger licensed their name to a shotty manufacturer called True...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor Customer Seevice
- Nine
- Service sucks
Preferred solution: A jar of dye
User's recommendation: Do not buy from BarcaLounger
High Point, North Carolina
Repair
- Comfort lounging
- Not working
Preferred solution: Price reduction
User's recommendation: Make sure you get a selling agent that will honour the warranty!
Glendale, Arizona
Power Recliner Lounge Chair
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Windsor, California
Can’t reach customer service
User's recommendation: If you’re a woman, make sure the seat isn’t too deep.
Kendall Park, New Jersey
Question on a stain problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Springfield, Illinois
Hard to get parts
- Soft
- Comfortable
- Hard to get ahold of manufacturer
Preferred solution: New motor, switch and power cord, chair stuck reclined. Love the chair, something went out we moved 3 months ago all the paper work is in storage 7 hrs away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Resolved: Claim status on faulty recliner
Company fixed the issue and I have been provided with product replacement. At first the furniture store gave us the same model chair.
They had the same problem, the back rest wouldn't stay in one position. Coincidentally, when we complained about the second pair of chairs the Barcalounger rep was at the store.
We were offered powered recliners as replacements, unfortunately we had to pay the difference. These recliners are the most uncomfortable recliner.The headrest doesn't sit right.Suffice it to say, I will NEVER BUY ANOTHER Barfalounger AGAIN.
It's resolved as much as it's going to be.
On 9 April, a tech from my warranty company was out to look at my recliner. The results were then forwarded to you folks.
The reference number for the claim is 200****, my name is Allan Rubin.
Could you please advise me of the claim's status?
Thank you.
Respectfully,
Allan Rubin
Preferred solution: Full refund
User's recommendation: Spend more money and buy a better quality recliner
Been several weeks since tech was out the 1st time. The warranty company said the tech said the chair was repaired, when, in fact he said the chair was unremarkable.
Same tech came out AGAIN took another look at the chair, said yes, I remember this chair, I told them it couldn't be repaired. He made ANOTHER report stating same thing. Still waiting to hear from SOMEBODY. I've been in touch with the store, they've been great, reaching out to the warranty company each time I've called.
We'll see what happens after the holiday. I will NEVER buy another Barfalounger AGAIN!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseland, New Jersey
Complaint
User's recommendation: Never buy one. They don’t stand behind their product.
Warranty
- Non existent customer care
Preferred solution: $275 and I have sent the cost of repairs to them
User's recommendation: purchase another brand
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
After 5 months and little usage the chair stops working.
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy this Brcalounger!
Replying to
The Bronx, New York
Cannot get in touch with the company for a repair
User's recommendation: Love the product but customer service is terrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Have not received my furniture
Still no furniture.They said it was at the warehouse waiting to get picked up. Two days ago I finally get an email saying it was picked up to give it 10 days.
I was like what you mean it takes 10 days to get from NC to Florida. Well today is day 12 and nothing
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t buy from here
The reason its a long wait period is because in 2019 Barcalounger filed BK and a Chinese Co. bought the brand so they are Made in China. I thought American Made also
Greensboro, North Carolina
Leather Peeling
Wow I guess we were fortunate to have gotten four years out of our chair before it started peeling has to be defective material have never had leather do this!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
West Windsor, New Jersey
Leather peeling
- Comfortable
- Leather peeling
- Leather peeling
Preferred solution: Let the company propose a solution
Failed power supply
Preferred solution: Let the company propose a solution
User's recommendation: Not the brand it used to be
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lack of communication on new purchase repairs
Preferred solution: Let the company propose a solution
User's recommendation: Stay away from Fort Bragg Furniture and Barkalounger
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